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Until you have read ALL the information below:

Please Note –

The purchase on your credit card or bank statement will appear as JACK TOPPER LTD.

Please make note of this for future reference.

Jack Topper Ltd is a company based out of Colorado, United States, contracted and authorized by YOCoin to accept and process EPIN and YoGold orders. All orders are secure and processed through No credit card information is captured by this website or Jack Topper Ltd.

You should be receiving a receipt for your order within a few minutes. Please check your spam folder if you do not find it in your Inbox.


For EPIN Orders

1) If this was an EPIN purchase, as soon as the credit card or eCheck transaction has cleared processing, you will receive the EPIN(s) at the YOcoin account provided.

2) Your purchase is important to us and we will process it as quickly as possible; however, the process can take as much as 24 hours. Please allow us the necessary time to process your order. We will contact you directly if there are any issues.

3) If this was for a larger EPIN purchase, i.e. 2,000/5,000 etc., once all purchases associated with the larger package have been received, the larger EPIN will be issued.

4) Please review the email containing your receipt for the order and confirm the YC number provided is accurate. If the YC number is not accurate, please contact us immediately. Orders with invalid YC numbers will not receive EPINs.

5) Your EPIN can be found in your YOcoin back office by clicking on ‘E-Pin Section’ then ‘Show E-PIN’.


6) Your EPIN does not become YOcoin until you “Upgrade” it.

7) Your EPIN will be sent from YC2921726. When Upgrading, DO NOT USE YC2921726; make sure to use your own YC number.


8) Useful videos explaining how to Upgrade (Activate) EPINs, transfer EPINs, etc, are available here:


For YoGold Orders

9) If this was a purchase for YoGold, you will be receiving a certificate for your YoGold purchase within 2-4 weeks. More information regarding your YoGold purchase will be emailed to you in the coming days.

10) Please review the email containing your receipt for the order and confirm the YC number provided is accurate.